Plan changes must be notified before the 1st day of each calendar month and can only be changed once each month.
It is recommended that you are on at least a 1000/1000kbps Broadband plan to use this Service.
VoIP phone calls add towards your Internet upload and download quota at the rate of about 20 Megabytes each way per an hour.
The VoIP service will not work if your Internet plan has being shaped or your account has been suspended
VoIP services are only available to IDL Customers when combined with an IDL Wireless or IDL ADSL service.
* Excludes calls to international mobiles and special services. Free countries on Home Plus include Canada, France, Germany, Ireland, Netherlands, Spain, UK, and USA. 20 cent countries on Home Plus include China, Greece, Hong Kong, Israel, Italy, Malaysia, New Zealand, Norway, Portugal, Singapore, Sweden, Switzerland, and Taiwan. 20 cent countries on World include all the aforementioned destinations. Engin National, World, and Home Plus and available to residential customers only. Prices effective 11/11/08
** calls billed for a minimum of 1 minute then per second.
Please give us a call to discuss and get started.