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Head Office helpdesk@idl.com.au 1/4 Callistemon Close, Warabrook, 2304 P.O Box 279, HRMC, 2310. (HRMC is short for Hunter Region Mail Centre) (02) 49406777 (02) 49406778 Office and Support Hours IDL Newcastle office is open from 8:30am to 5:30pm Monday to Friday and 9am to 1pm on Saturday. We give phone support from 8am to 7pm Monday to Friday and 9am to 5pm on Saturday. We're closed on Sundays and public holidays. Warabrook Office Location